Air Ambulance Support
Handling - Permits - Ground Ambulances - Medical staff
We provide a full range of services assisting the Air Ambulance operators.
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Our extended experience in air operations but also in the medical field is combined into a dedicated service to assist operators flying air ambulances, repatriations and MEDEVAC. We also provide services for insurances, assistance and private companies in the field of air ambulance and evacuations, for this reason, we are likely to also bring some cases to you shall you qualify as a provider.
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See below an overview of the services we can provide.
Each of those services can be tailored to your requirements but we also pride ourselves in building new solutions for our customers.
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Are you interested in our services?
We deliver:
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​24/7 alarm centre
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Ground ambulances worldwide
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Ground handling worldwide
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Overflight and landing permits
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Risk assessment
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Medical crew for air ambulances
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Medical escorts
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Luggage transfer
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Crew support
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Our team:
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Airline operation specialists
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Doctors, nurses and paramedics
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10+ years experience in aviation
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15+ spoken languages
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Certified professionals
International network:
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Trusted partners
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Regular audits
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Certified companies
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Experience with airlines
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Medical expertise
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Solutions in every continents
24/ Alarm centre
Our 24/7 alarm centre is staff with airline operations specialists but also medical staff. They work hand in hand to offer you the best possible support. Every of our air operations specialists have experience working within an airline operations department, so they know, first hand, what are your requirements and constraints, allowing us to take best possible decisions and provide a top noch service. Given we specialise in assistance to the air ambulance operators, it was obvious that we also needed to have medical specialist onboard. They help us with every task or decision taking into account the patient and its medical condition. Call us anytime - we will help
Ground handling
Not every ground handler is experiences and ready to handle an ambulance flight. We've selected experienced and trusted handlers, negociated volume discounts for you. We also take care of tarmac access and can provide staff if assistance is required. Trusting us to arrange a tailored to ambulance flights handling is the solution for full peace of mind of your operations and crew.
Overflight and landing permits
Providing overflight and landing permnits has been one of our most requested services from the start. All the process is handled in house by our operations specialists, and for those permits where a local agent is mandatory, we have preferred providers network so we can be efficient. Chosing us for your permits also mean that we will upfront provide you with informations allowing you to anticipate possible issues and adjust your planning. We aim to always be proactive in our approach.
Risk assessment and security
No mission is too risky with a proper risk assessment and solutions to mitigate the risk. We do this for you and give you the full overview of the risks and solutions. We can offer anywhere in the world to your crew and medical teams security so they can focus on their missions.
Ground ambulance
We are able to offer you ground ambulances anywhere accross the globe. We have carrefully selected our providers to insure the highest level of services. Our medical staff spent a lot of time checking every provider to make sure they are able to deliver when required. From a simple taxi, to a specilised ECMO ambulance, just contact us and we will take care of the rest.
Luggage transfer
From experience we know that too often, not all the patient and relatives luggage can fit in the aircraft. We will make sure those luggage are kept safe and will organise a prompt transfer to the desired location. From now on, no more stress leaving bags behind, we will handle it for you and within a few days, the patient will be reunited with all its belongings.
Medical crew and medical escorts
Our medical crew is highly experienced with air ambulance flights and regularly fly to various missions worldwide. They also keep themselves documented and well trained all year long. Shall your company need a temporal replacement or a long term solution, contact us and we will study the possibilities. We also provide medical escorts on commercial flights. Our medical staff will evaluate the patient requirements and send the most competent escort.
Hotels, flights, transfers
Assisting your crew but also possibly the patient and its family is our daily routine. We provide hotels but also bookings on commercial airlines, ground transfers and much more. Offload this unpleasant task to our team, and you will be surprised how easy the whole process is handled.